Effective Date: 29/04/2025
Welcome to the websites of Kinetic Building Solutions Inc. ("we," "our," or "us"). By accessing or using our websites, https://www.kineticsolution.ca and https://wwwkinetic.online, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our websites.
1. General Terms
- These Terms and Conditions govern your use of our websites, products, and services.
- By using our websites, you confirm that you are at least 18 years old or accessing with the consent of a parent or legal guardian.
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Continued use of our websites after any changes constitutes your acceptance of the updated terms.
2. Use of the Websites
- You agree to use the websites only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment.
- Prohibited behaviors include, but are not limited to:
- Unlawful activity, hate speech, bullying, harassment, or discrimination.
- Spreading false information, spam, or unauthorized promotions.
- Attempting to hack, scrape data, or disrupt the functionality of the websites.
- We reserve the right to suspend or disable user accounts that violate these terms.
3. Products and Services
- All products and services offered on our websites are subject to availability. We reserve the right to modify or discontinue any product or service without notice.
- Pricing, descriptions, and availability of products and services are subject to change without prior notice.
- Kinetic provides electrical solutions, energy management, building automation, access control, site security, video surveillance systems, and audio/video systems. These services are offered across Canada, USA, and requested regions at the customers discretion.
- Any unauthorized resale, redistribution, or misuse of our products or services is strictly prohibited.
4. Equipment Rentals
- Rental equipment must be returned in the same condition as received. Customers are responsible for any damage, loss, or theft of rented equipment during the rental period.
- Cancellations or changes to rental bookings must be made at least 48 hours in advance. Cancellation fees may apply as outlined in our Return and Refund Policy.
- We reserve the right to deny rentals based on equipment availability or misuse history.
5. Payment Terms
- Payment for products or services must be made at the time of purchase unless otherwise agreed upon (e.g., Net 30 terms for vetted clients).
- We accept online and in-person credit card payments and bank transfers. All transactions are processed securely to protect your payment information.
- Late payments may incur interest or additional fees as outlined in your invoice.
- Kinetic reserves the right to withdraw or cancel services if payments are not received on time or if there are violations of these Terms and Conditions.
6. Intellectual Property
- All content on our websites, including text, images, logos, designs, and software, is the property of Kinetic Building Solutions Inc. or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, or use any content from our websites without prior written consent.
- Attribution is required for any authorized use of our content. Unauthorized adaptation or commercial use is strictly prohibited.
7. Limitation of Liability
- Kinetic Building Solutions Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our websites, products, or services.
- While we strive to ensure the accuracy of information on our websites, we do not guarantee it is error-free. Kinetic is not responsible for any losses resulting from incorrect information or website downtime.
- Our liability is limited to the maximum extent permitted by applicable laws.
8. Privacy
- Your use of our websites is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
9. Warranty and Repairs
- Kinetic does not currently have a defined process for handling warranty claims directly on premise. If you encounter issues with a product under warranty, please contact us at info@kineticsolution.ca for assistance with the manufacturer to rectify accordingly.
- Customers are responsible for reporting any equipment malfunctions or damages immediately.
10. Third-Party Links
- Our websites may contain links to third-party websites. We are not responsible for the content, security, or practices of these external sites. Access them at your own risk.
11. Account Suspension or Termination
- We reserve the right to suspend or terminate user accounts at our discretion, including but not limited to:
- Violations of these Terms and Conditions.
- Suspected fraudulent activity.
- Non-payment for products or services.
- Termination of an account does not absolve the user of outstanding financial obligations.
12. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada. Any disputes arising from your use of our websites will be subject to the exclusive jurisdiction of the courts in the Province of Alberta.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@kineticsolution.ca
- Phone: (403) 910-0445
- Mailing Address: Kinetic Building Solutions Inc., #315, 5155-130th. Ave SE Suite 290. Calgary, Alberta T2Z 0N3